What Our Customer Are Saying… “Tech was great, even came back after service to ease one of our concerns” “Tech showed up on time and was honest…I will definitely use this company again “All questions answered with straight answers” “Very prompt, courteous, went above expectations” “Very pleased with workmanship and extra pleased with his respect to his elders…listened to my comments and answered all questions” “Very professional and focused on getting work done quickly with high quality. Knew what he was doing and it showed. I trusted him and he seemed to have a high level of integrity.” “I had a bad experience with other companies, this guy knew what he was doing - finnally!!!” “Very helpful and accommodating. Explained in detail what he was doing” “They have excellent employees, very helpful and know what they are doing. I always know who to call when I need a plumber” “Punctual, polite, thorough. It’s a pleasure doing business with One Call” “Great worker, as usual. I only call your company for my plumbing needs” “Went above and beyond to make sure everything was taken care of and double checked” “Knew his trade and explained prices. Among the best I have had in my home. I recommend him to anyone. Among the best in 23 years” “Informative as to what work needed to be done and explained his work when completed - which I appreciated” “Great job, excellent communication!” “Great follow through with service and meeting customer needs” “When I needed a plumber this time, I went digging to find the invoice from last year because I couldn’t remember the name, but knew I wanted this company again. They’re top notch!” “Very honest and excellent work” “Very good worker, explained all the choices I had” “Felt their personnel were most professional and I wasn’t taken advantage of in a very difficult and trying situation” “Plumber was timely, professional, knowledgeable, efficient and reasonably priced. Highly recommended!” “Not long ago, I was mowing my front lawn and ran over the cover for the clean out. A piece of it got in to the line and caused a backup into my whole house. I called a rooter service (not Roto Rooter) and a guy came out and put a camera down the line and said he was going to have to dig up my lawn and remove the clog and charge would be $1200. Not knowing what to do I told him to come out the next day. I called my husband at work and he said get a second opinion. Anyway I called”Rooter Ripoff” and cancelled  the appt and got yelled at because “he had cleared his calendar to come out and clear the clog. Also, he had charged me $200 for the service call. I called One Call Plumbing for a second opinion and a very nice man by the name of “Mike” came out and put the camera down the line and flushed it out with my garden hose. He stated he did not see the clog anymore. He stayed for about an hour. Making sure and when he was done, he not only refused payment, but he cleaned up the mess (toilet paper and everything else that had backed up on the front lawn). He would not even take a tip. One Call Plumbing saved us $1200. I called Ripoff Rooter to tell them what happened and they didn’t offer anything, even an apology. Anyway, One Call is amazing and I would recommend them to anyone who needs plumbing services.” “I recently had water heater replaced under warranty by One Call and initially expressed my unhappiness with one aspect of the service by leaving a mostly negative review here. Within a few days, Glen Steiner of One Call left a rebuttal to my review expressing concern for my dissatisfaction and asking me to contact them. So I did, and long story short, Glen asked what could be done to make me a happy customer. I made a reasonable suggestion, he agreed to it, and within a few days One Call did what they need to do to make it right with me. The service guys were polite, prompt, and professional, and did a nice job of the install. They cleaned up after themselves and even did small things like putting covers on their shoes when entering my house. I’m happy my issue was resolved and with the work performed, and would recommend One Call to anyone. It’s been a long time since I’ve encountered a company in this valley of “fly by night” unethical businesses that still cares about their reputation and custom satisfaction.” “I called One Call and they scheduled me at a time that was convenient for me. They showed up early and fixed what I needed done quickly and professionally. I would highly recommend this company and plan to use them in the future if I have any other plumbing problems!” “We had a leak under out front porch; another company didn’t show to fix. One Call was professional on the phone and were at the house within an hour. Their technicians were polite, professional, and great to work with. They communicated the problem and the solution and gave a fair price.” “After feeling mentally exhausted from dealing with one of the big names in the plumbing industry I turned to One Call. Their name says it all. They made things go smoothly even when I as a customer was probably being difficult. Thanks for fixing my leaks…I can now take a shower from home! Yes! Thanks guys!” Attention Mr. Glen Steiner I want to take the opportunity to thank you and your technician for your prompt and professional service you provided to my wife and I on January2, last. As usual you were most considerate of our desire to rectify our plumbing problem as quickly as possible and had one of your techs at our house within a couple of hours. Mrs. Kirk and I considered “senior citizens” and are constantly warned about vendors and repair companies that practice unscrupulous business tactics. In the four plus years we have been using your company as our plumber of choice we have always felt that we were in “safe hands”.  Your techs have never pushed repairs beyond those required and their on-site work has always been thorough and notably clean. (Even down to the booties they wear while working in the house). As a customer we tend to take excellent service for granted and only voice opinion about poor service. We thought it was time to acknowledge your excellent work and appreciate your attention to our needs. Best regards and Happy New Year; Cecil and Sandra Kirk Scottsdale, AZ To Whom It May Concern.  I have used One Call Plumbing since 2004. When I first called and Johnathan installed my water softener and reverse osmosis system. Whenever I call I always ask for Johnathan – he is a very good, clean and precise plumber. I am by myself and I trust Johnathan to do a good job on all the work he performs. Thank you for allowing Johnathan to come when I call. Thanks again Veida L To Whom It May Concern.  I am writing this letter to help support One Call Plumbing, and in particular, its owner Glen.  We have been doing business together now for several years and they have shown me many qualities which I admire about them as a company and as individuals. Everyone who has either called me or come in to pick up supplies has always been cheerful, respectful and polite. If I am very busy when they arrive they wait patiently, without comment, and have even made me aware of the fact that I have forgotten to charge them for items. It would be impossible for me to know I had missed any and it goes to show their level of honesty and integrity. When I have had errors on bills I have mailed to them Glen has always called to make me aware. It is quite obvious to me that if they treat me this way they would treat their customers even better. Because of this they are the only plumbing company I do business with that I have ever referred work . Sincerely Travis P Office Manager Solar Wholesale To Whom It May Concern.  Corporate Interior Systems has been using the services of One Call Plumbing for the past two years and we have been extremely satisfied with the level of service they have provided during that time. They respond to all service calls in a timely manner and are very professional while working on-site. The service people take the time to diagnose the problem making sure that we, the customer, understand the scope of the job, the time it requires to correct the problem and the cost involved. One Call Plumbing makes the extra effort to satisfy their customers with quality service and products. Sincerely,  Janice P Controller I wanted to say thank you for your excellent plumbing services. Kris Lien, your technician, installed a water heater this morning. Kris has done other installations for us and I wanted to inform his employer that he is the best technician we have ever had. His politeness, professional behavior and capabilities are far beyond the norm. Your company is one of our favorites and we will continue to do business with you good people. Thank you, again! Victoria J  CALL US OR CONTACT US FOR MORE INFORMATION   EAST VALLEY: 480-659-2243 CENTRAL PHOENIX: 602-547-0705 WEST VALLEY: 623-547-0705